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  • What is your cancellation policy?
    We kindly ask for a 48 hour cancellation or rescheduling notice for all services (with the exception of specialty services). Any missed appointments or late cancellations will be billed at 100% cost of the service value to your credit card on file. For specialty services (includes braiding, updo and special event services), if you need to cancel we kindly ask for a two week notice. Here are the cancellation terms for specialty services: If cancelled at least 14 days in advance - Full deposit will be refunded If cancelled 8-13 days in advance - 50% deposit will be refunded If cancelled 0-7 days in advance - No deposit will be refunded For repeating cancellations or rescheduled appointments, If the client has cancelled or rescheduled at least 3 times, going forward a prepayment of services will be required on the day of booking.
  • Do you sell gift cards?
    Yes! We love gift cards and it's one way to shower your loved one and support a small business! We offer custom gift cards to fit any occasion. You can find our gift cards on our website in the Book Now section.
  • If I can't make my appointment, can I gift it to someone else?"
    Yes! Since we charge a cancellation fee and your service time will be paid for, we invite you to gift it to an existing client or a client referred by you. Please let us know in advance who will be taking your place and we would be happy to service them.
  • What amenities does Paradise Luxe Beauty offer?
    Upon arrival you will receive a plush Kimono robe with a complimentary drink and snack of your choice. Light music will be played to create a relaxing environment. For our spa services we offer aromatherapy neck wraps, hot towels and massage gloves to create the complete oasis.
  • Can I reduce/increase my services when I arrive to my appointment?
    Paradise Luxe Beauty is designed to meet your custom needs. We are happy to accomadate you by tailoring your services, as long as it is an equal or greater value than your initially booked service. If you would like to add on a service to your appointment, we will be happy to as long as the time is allotted.
  • Are masks required if I've been vaccinated?
    We kindly ask that you wear your mask upon entrance. Mask removal may be allowed at the discretion of the technician with proof of vaccination card.
  • What is Paradise Luxe Beauty's standard procedures on cleanliness?
    We take pride in the cleanliness by a 3-step tool sanitation and disinfection method. All surfaces are wiped down before and after each service. We ask that every client hand sanitizes and washes hands before getting serviced.
  • Where should I go upon arrival?
    Upon arrival, we ask that you notify the technician that you've parked outside. Once the technician confirs that you can enter, ring the doorbell at the black gate on the side of the property. The tecnician will then let you inside to perform your services.
  • Should I come to my appointment if I've been exposed to COVID-19 or are showing symptoms of being sick?
    We kindly ask that you notify your technician as soon as possible and we will do our best to accomodate you and reschedule your service after you have confirmed negative results, for the safety of you and others.
  • What products do you use?
    For hair services, our main brands used are Joico, Sebastian, Biosilk, Marula oil, Deva Curl and Wella. For nail services, our main brands are Joya, Mia, D&D and Seche. For our spa services, our main brands are Get Fresh and Herbivore. For our waxing services, we use Wax Up and Nova Wax.
  • Do you send appointment reminders?
    Yes, you will receive a confirmation via text and email 72 hours, 48 hours and 24 hours prior to your appointment of which you service will need to be confirmed. If you do not confirm within 48 hours of the service, your appointment may be cancelled.
  • Do you offer consultations?
    Yes. Specialty services, braiding services and new client services requrie a consultation prior to booking. If you are unsure of the service you would like to get, we encourage you to request a consultation. Please refer to the Book Now booking link to book your consultation.
  • Where are you located?
    We are located in the Cordelia area within Solano County. If you are a new client, upon confirmation of your appointment I will send details of the location.
  • Do you have a restroom I can use?
    Yes, I have a restroom that is available for the clients to use during their appointment.
  • Where can I find your pricing?
    All of our pricing and services offered can be found on our Book Now page of our website. This link can also be sent to you via text upon request with your technician.
  • What forms of payment do you accept?
    We accept all debit cards, credit cards, gift cards and cash.

Frequently Asked Questions

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